FAQ's

FIND AN ANSWER TO YOUR QUERY OR QUESTION

WHERE IS THE BEST PLACE TO FIND EVENT DATES?

Our updated event calendar can be found on the 'Trade With Us' page HERE or can be found 'pinned' to the top of our Facebook page HERE

WHERE DO NEW EVENTS GET ANNOUNCED?

New events will always be announced first on our Facebook page HERE. Please make sure you follow the page.

IS THERE A SPECIFIC FACEBOOK PAGE FOR TRADERS?

Yes, you can join our Facebook trader group HERE

CAN I BOOK MORE THAN ONE EVENT?

You can book as many events as you wish BUT please do not book more than you can commit to. Please be aware that if you later drop out of more than 4 booked events, we will cancel all future bookings without notice. Booking events and then dropping out later causes many different issues with the event planning process. whilst we know that things do crop up that will mean a trader cannot attend an event, a small number are abusing the event booking process and therefore we need to cap the limit.

DO I NEED MY OWN GAZEBO SETUP FOR OUTDOOR EVENTS

Yes, all outdoor events do require your own setup. You will require a 'sturdy' gazebo (garden gazebos are not allowed), table(s), chair, and anything else you need to trade at an event. There are a small number of gazebos provided at Fox Valley events should you require one, you will need to let us know that you will need a provided gazebo when booking FV events.

HOW ARE THE PRICE OF PITCH FEES SET?

Most event venues require us to 'rent' the space where the market will take place, this is the main expense of running an event. At others, we have to pay a % of the pitch fee to the venue. Other costs that contribute to the pitch fee include advertising, admin and on the day event staff costs. We try to keep pitch fees as low as possible, and we continue to work with venues to reduce fees where possible. Please email us for the updated pitch fees which vary per venue

DO YOU HAVE MORE THAN ONE TRADER OF THE SAME TYPE AT EACH MARKET?

Yes. In most instances we will have more than one trader selling similar items, this is to offer choice to visitors but also to make sure we can fill pitches to keep costs low. Empty pitches cost us money. We will always try to avoid over duplication where possible. Where a trader sells a specific item e.g. Body Shop, Avon, Usbourne Books, or food type (e.g. Pizza) we will only allow one trader.

I NEED ELECTRIC/POWER TO TRADE, IS THIS OK?

Most venues do have electric available BUT this varies, and can be limited so you will need to tell us if you need access to electricity. All electrical equipment used at an event must be PAT tested and adhere to any other safety requirements. 

CAN I BRING MY GENERATOR?

Yes, BUT this MUST be a DIESEL generator, PETROL IS NOT ALLOWED. Please let us know that you have your own power source when making your booking, and also what this is.

WHAT SIZE IS MY PITCH SPACE?

Standard pitch spaces are 3m x 3m for outdoor events and 1x 6ft table at indoor events. If you are a trader who will be trading from a trailer, horse box, or other setup your pitch space will be relevant to the size of this. If you require more space you MUST let us know at the time of booking. Additional fees may be required.

HOW ARE EVENTS ADVERTISED?

We pay for Facebook advertising for all events. In addition, we also promote the event or our own Facebook page, encourage participating traders and the venue to support and advertise the event, have local radio mentions, and in some instances we advertise in local publications. Our own Facebook advertising usually reaches in excess of 15,000 - 20,000 people in the local area.

WHAT FOOTFALL DO YOU GET AT EACH EVENT?

Footfall is extremely hard to predict, particularly over the last couple of years with COVID and now with the cost of living crisis. Weather and other events in the local area also have a massive affect on footfall at events. Footfall can vary massively between venues, time of year, and by event - These are things that are mainly out of our hands, and have no control over. We always want every event to be busy and attract as many people as possible, but unfortunately the number of people who attend events can differ so much that we try not to give any specific numbers.

DO I NEED PLI (PUBLIC LIABILITY INSURANCE) TO TRADE AT YOUR EVENTS?

Yes, we would advise that every trader has suitable PLI in place. We also ask that new traders provide a copy of their policy when making their first booking. 

CAN I GET ASSISTANCE WITH SETTING UP MY GAZEBO IF REQUIRED?

Our team are more than happy to assist you with setting up your gazebo, or helping you to unload/load your vehicle where possible and if available. Please ask one of the team on the day.

IF YOU STILL HAVE A QUESTION OR QUERY ABOUT ANY ASPECT OF BOOKING OR TRADING WITH US, PLEASE GET IN TOUCH HERE